NBIG
iLiving — Smart Property Management

iLiving Account & Data Deletion Request

Official Account & Data Deletion Instructions

NBIG Developments respects your privacy and provides full control over your personal information. You can request deletion of your iLiving account and associated data through the mobile app settings or via our official support team.

How to request deletion

You can delete your account directly inside the iLiving app under Account Settings, or follow these steps to submit a deletion request via email:

1

Send an email or use in-app settings

Submit a request via the iLiving App settings or send an email to: info@new-build-egypt.com

2

Include account details

Include the email address or phone number registered with your iLiving account.

3

Confirm deletion request

Confirm that you want your iLiving account and personal profile data deleted.

4

Verification & Processing

Our team will verify the request and complete the deletion in accordance with data retention rules.

Submit Your Deletion Request

To submit an account or data deletion request, click below to email our support team:

info@new-build-egypt.com
Company: NBIG Developments

What data can be deleted?

Users can request deletion of the following personal data associated with their iLiving account:

  • User profile and account credentials
  • Full name and contact details
  • Registered email address
  • Registered phone number
  • Profile photograph
  • AI assistant chat history and messages
  • App preferences and notification tokens
  • Uploaded maintenance request photos (non-contractual)

Contractual & Financial Records

Legal & Financial Recordkeeping

Certain property, contract, unit ownership, installment records, payment receipts, and KYC documents must be retained for compliance with statutory real estate laws, financial accounting, and legal obligations, even after an account deletion request.

Data retention

Personal information is retained only as long as necessary, except where retention is mandated by:

  • Statutory real estate and property ownership regulations
  • Financial auditing and tax compliance
  • Contractual commitments and active property agreements
  • Fraud prevention and security verification
  • Dispute resolution and defense of legal claims

Where applicable, personal account data will be anonymized or securely purged once the required retention period expires.

Important Notice

Permanent and Irreversible

Once your account deletion request is processed, you will lose access to the iLiving mobile app services, smart notifications, and digital unit management tools.

Privacy Policy

For complete details on how iLiving collects, handles, and protects your information, please visit our official Privacy Policy:

Last Updated: August 30, 2026